OUR
POLICIES
THANKS
FOR YOUR BUSINESS!
We want you
to know that we and the websites we represent sincerely appreciate your
business and that we will do anything within reason and within our power
to satisfy you completely. Since our sales are made predominantly through
carefully selected and approved affiliate websites, services and companies,
our policies reflect those of these individual subsidiaries. However,
we regularly scrutinize
these policies and review them to insure that they remain within acceptable
industry standards and benefit the customer as well as the vendor. For
more information on specific policy issues, please click on the category
of interest below.
PRIVACY
STATEMENT
SECURITY
FRAUD PROTECTION
SHIPPING
TIMES
PROBLEMS?
TYPOGRAPHICAL ERRORS & PHOTOS
ORDER STATUS INQUIRIES
COD
SHIPMENTS
BARTERING
& PRICE MATCHING
SHIPPING MERCHANDISE "ON APPROVAL
PRICE
CHANGES /
DISCONTINUED ITEMS
DAMAGED OR INCORRECT SHIPMENTS
RETURNS / ADJUSTMENTS
COPYRIGHT NOTICE
***************************************
PRIVACY
STATEMENT
We have created
this privacy statement in order to demonstrate our firm commitment to
privacy. The following discloses the information gathering and dissemination
practices for this website service:
PERSONAL
INFORMATION: ElectronixWarehouse does not request
any personal information or collect any information that personally
identifies you or allows you to be personally contacted. In the case
of orders placed with our affiliates, these necessitate collection of
personal data for the purpose of verifying payments, shipping and customer
service. All of our affiliates use the utmost care in securing all personal
information, and do not use this information for any purpose other than
what is necessary to process and ship your order(s). Since we do not
collect any personal information, we cannot and do not share any personal
information with any third parties.
CONCERNING
OUR GOOGLE ADS:
* Google,
as a third party vendor, uses cookies to serve ads on your site.
* Google's use of the DoubleClick
DART cookie enables it to serve ads to our users based
on their visits to this and other sites on the Internet.
* Users may opt out of the use of the DART cookie by visiting the Google
ad and content network privacy policy.
We
use third-party advertising companies to serve ads when you visit our
website. These companies may use information (not including your name,
address, email address, or telephone number) about your visits to this
and other websites in order to provide advertisements about goods and
services of interest to you. If you would like more information about
this practice and to know your choices about not having this information
used by these companies, Click
Here.
Contacting
the Web Sites: If you
have any questions about this privacy statement, the practices of our
service, or your dealings with our vendors, please contact the individual
vendor with whom you have placed your order(s).
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SECURITY
All
of our affiliate vendors provide state-of-the-art security, including
Secure Socket Layer encryption for sensitive credit card information.
This service is provided by various accredited Internet security agencies,
including VeriSign, the number one credit card security service on the
Web.
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FRAUD
PROTECTION
In order to protect their customers, various payment providers and themselves,
our affiliates have adopted a ZERO TOLERANCE
policy for all attempted fraudulent activity.
If
you believe you have been the victim of fraud, please contact your bank
immediately and notify them of the charges to your account. Under Federal
Law, you are only liable for a maximum of $50 on all fraudulent charges
to your account, and most banks now provide a 100% refund for any fraudulent
charges.
Our
vendors' secure servers record and monitor all Internet activity involving
orders placed through our site, and all communications (including orders)
are archived for future reference.
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SHIPPING
TIMES
Shipping times are
normally fast, since we do not deal with vendors who demonstrate delays
in shipping. For more details on shipping times, please contact the
individual vendor with whom you have placed your order(s).
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PROBLEM?
It
is our sincere intention to offer you the most efficient and friendly
service we possibly can. If you believe you are having a problem, please
contact the individual vendor with whom you have placed your order(s).
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TYPOGRAPHICAL
& OTHER ERRORS IN TEXT & PHOTOS
We take great pains
to avoid placing incorrect descriptions and / or photographs on our
sites. In rare cases, manufacturers may provide descriptions and specifications
used in competitive national media that may tend to be misleading to
the casual reader. As a corrective, we offer our
Tech Guide to provide accurate technical information.
Other
problems may be caused by simple human error (whether by the manufacturer
or our own personnel). Because our affiliates rely exclusively on the
manufacturers to supply them and us with product photos and specifications,
we cannot be responsible for errors in product descriptions or graphic
depictions provided by the manufacturer. We do, however, endeavor to
correct all inaccuracies on our website as quickly as possible.
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INQUIRING
ABOUT THE STATUS OF YOUR ORDER
All of our affiliate vendors provide comprehensive and
rapid communications regarding the status of your order(s). For order-status
inquiries, please contact the individual vendor with whom you have placed
your order(s).
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COD
SHIPMENTS / BARTERING / ON APPROVAL
None
of our affiliate vendors, under any circumstances or for any reason,
ship COD, barter, "match"
prices, negotiate shipping & handling charges, or send merchandise
"On Approval." These are non-negotiable policies.
Please
do not contact them with requests for exceptions to these
policies.
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PRICE
CHANGES/DISCONTINUED ITEMS
All prices are subject to change without notice. However, since we constantly
scour the Web to find the most current and lowest prices, such changes
almost always benefit the customer. Please be aware that Items are often
discontinued or dropped from our vendors' assortments. This rarely occurs
while orders are being submitted or are being processed, and you will
be notified if such a change takes place after an order is submitted.
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DAMAGED
OR INCORRECT SHIPMENTS
All
shipments should be opened and examined immediately upon receipt,
in order to determine if they are damaged or contain incorrect merchandise.
If a shipment is incorrect or arrives damaged, contact
the carrier and/or the vendor immediately. In almost all cases,
a quick and satisfying resolution to the problem can be reached, and
a refund or new shipment can be initiated in short order.
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RETURNS/ADJUSTMENTS
Generally,
our vendors are very liberal concerning returns and/or adjustments.
For more information on this, please contact the individual vendor with
whom you have placed your order(s).
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WARRANTIES
When deciding on
what equipment you wish to order, please remember that each piece of
equipment has definite limitations. This accounts for the different
prices. No reasonable person expects to get $500.00 performance from
a $25.00 item. Marketing hype notwithstanding, it is always true that
you get what you pay for. We try to provide you with the best possible
value in all categories, but to some degree, expectations must match
price. To help you get it right the first time, we offer an extensive
section of technical
education pages for an abundance of useful information to help
you make your selection.
All
merchandise is guaranteed to be in new and workable condition (with
the exception of items described otherwise) when delivered. If you discover
that merchandise is damaged in shipment, notify
the carrier immediately. They are responsible for this part
of the transaction. If the unit is found to be operationally defective
upon delivery, please contact the individual vendor with whom you have
placed your order(s). If, at any time during the warranty period, the
item ceases to work properly, you may also notify
the manufacturer, to find out how to use your warranty rights.
Most items sold by our affiliates are fully warranted by the manufacturer,
and the affiliate will gladly help you with this process if need be.
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COPYRIGHT
NOTICE
The entire content
of each website we represent, and of these pages, is under copyright.
Reproduction, copying, publishing or use of photographs, illustrations,
graphics, descriptions or text published on any of our affiliate's websites
or on these pages without expressed written permission is strictly prohibited.
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