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OUR POLICIES

THANKS FOR YOUR BUSINESS!
We want you to know that we and the websites we represent sincerely appreciate your business and that we will do anything within reason and within our power to satisfy you completely. Since our sales are made predominantly through carefully selected and approved affiliate websites, services and companies, our policies reflect those of these individual subsidiaries. However, we regularly scrutinize these policies and review them to insure that they remain within acceptable industry standards and benefit the customer as well as the vendor. For more information on specific policy issues, please click on the category of interest below.

PRIVACY STATEMENT
SECURITY
FRAUD PROTECTION
SHIPPING TIMES
PROBLEMS?
TYPOGRAPHICAL ERRORS & PHOTOS

ORDER STATUS INQUIRIES

PRICE CHANGES / DISCONTINUED ITEMS
DAMAGED OR INCORRECT SHIPMENTS
RETURNS / ADJUSTMENTS
COPYRIGHT NOTICE

PRIVACY STATEMENT
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this website service:

PERSONAL INFORMATION: ElectronixWarehouse does not request any personal information or collect any information that personally identifies you or allows you to be personally contacted. In the case of orders placed with our affiliates, these necessitate collection of personal data for the purpose of verifying payments, shipping and customer service. All of our affiliates use the utmost care in securing all personal information, and do not use this information for any purpose other than what is necessary to process and ship your order(s). Since we do not collect any personal information, we cannot and do not share any personal information with any third parties.

CONCERNING OUR GOOGLE ADS:

* Google, as a third party vendor, uses cookies to serve ads on your site.
* Google's use of the DoubleClick DART cookie enables it to serve ads to our users based on their visits to this and other sites on the Internet.
* Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, Click Here.

Contacting the Web Sites: If you have any questions about this privacy statement, the practices of our service, or your dealings with our vendors, please contact the individual vendor with whom you have placed your order(s).

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SECURITY
All of our affiliate vendors provide state-of-the-art security, including Secure Socket Layer encryption for sensitive credit card information. This service is provided by various accredited Internet security agencies, including VeriSign, the number one credit card security service on the Web.

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FRAUD PROTECTION
In order to protect their customers, various payment providers and themselves, our affiliates have adopted a ZERO TOLERANCE policy for all attempted fraudulent activity.

If you believe you have been the victim of fraud, please contact your bank immediately and notify them of the charges to your account. Under Federal Law, you are only liable for a maximum of $50 on all fraudulent charges to your account, and most banks now provide a 100% refund for any fraudulent charges.

Our vendors' secure servers record and monitor all Internet activity involving orders placed through our site, and all communications (including orders) are archived for future reference.

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SHIPPING TIMES
Shipping times are normally fast, since we do not deal with vendors who demonstrate delays in shipping. For more details on shipping times, please contact the individual vendor with whom you have placed your order(s).

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PROBLEM?
It is our sincere intention to offer you the most efficient and friendly service we possibly can. If you believe you are having a problem, please contact the individual vendor with whom you have placed your order(s).

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TYPOGRAPHICAL & OTHER ERRORS IN TEXT & PHOTOS
We take great pains to avoid placing incorrect descriptions and / or photographs on our sites. In rare cases, manufacturers may provide descriptions and specifications used in competitive national media that may tend to be misleading to the casual reader. As a corrective, we offer our Tech Guide to provide accurate technical information.

Other problems may be caused by simple human error (whether by the manufacturer or our own personnel). Because our affiliates rely exclusively on the manufacturers to supply them and us with product photos and specifications, we cannot be responsible for errors in product descriptions or graphic depictions provided by the manufacturer. We do, however, endeavor to correct all inaccuracies on our website as quickly as possible.

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INQUIRING ABOUT THE STATUS OF YOUR ORDER
All of our affiliate vendors provide comprehensive and rapid communications regarding the status of your order(s). For order-status inquiries, please contact the individual vendor with whom you have placed your order(s).

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PRICE CHANGES/DISCONTINUED ITEMS
All prices are subject to change without notice. However, since we constantly scour the Web to find the most current and lowest prices, such changes almost always benefit the customer. Please be aware that Items are often discontinued or dropped from our vendors' assortments. This rarely occurs while orders are being submitted or are being processed, and you will be notified if such a change takes place after an order is submitted.

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DAMAGED OR INCORRECT SHIPMENTS
All shipments should be opened and examined immediately upon receipt, in order to determine if they are damaged or contain incorrect merchandise. If a shipment is incorrect or arrives damaged, contact the carrier and/or the vendor immediately. In almost all cases, a quick and satisfying resolution to the problem can be reached, and a refund or new shipment can be initiated in short order.

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RETURNS/ADJUSTMENTS
Generally, our vendors are very liberal concerning returns and/or adjustments. For more information on this, please contact the individual vendor with whom you have placed your order(s).

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WARRANTIES
When deciding on what equipment you wish to order, please remember that each piece of equipment has definite limitations. This accounts for the different prices. No reasonable person expects to get $500.00 performance from a $25.00 item. Marketing hype notwithstanding, it is always true that you get what you pay for. We try to provide you with the best possible value in all categories, but to some degree, expectations must match price. To help you get it right the first time, we offer an extensive section of technical education pages for an abundance of useful information to help you make your selection.

All merchandise is guaranteed to be in new and workable condition (with the exception of items described otherwise) when delivered. If you discover that merchandise is damaged in shipment, notify the carrier immediately. They are responsible for this part of the transaction. If the unit is found to be operationally defective upon delivery, please contact the individual vendor with whom you have placed your order(s). If, at any time during the warranty period, the item ceases to work properly, you may also notify the manufacturer, to find out how to use your warranty rights. Most items sold by our affiliates are fully warranted by the manufacturer, and the affiliate will gladly help you with this process if need be.

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COPYRIGHT NOTICE The entire content of each website we represent, and of these pages, is under copyright. Reproduction, copying, publishing or use of photographs, illustrations, graphics, descriptions or text published on any of our affiliate's websites or on these pages without expressed written permission is strictly prohibited.

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